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FAQ

What are the delivery charges for orders from the Online Shop?
We have a low delivery charge anywhere in the world per order. This delivery charge is added when you do your order checkout. Value depends on the currency you are working on.

Which payment methods are accepted in the Online Shop?
At the moment we accept Paypal and Credit Card payment via Paypal.

How long will delivery take?
Delivery from countries located in our main hubs (USA, UK, Germany and Australia) take 3 to 5 working days, delivery to other countries might take extra days depending on the destination. We ship our products with Registered post and provide tracking number when available. 

How secure is shopping in the Online Shop? Is my data protected?

Online Shopping is secure. As we only accept Paypal payment methods. Paypal is a trusted leader in online payments, has over 100 million member accounts in 190 countries and regions. It’s accepted by merchants everywhere PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

What exactly happens after ordering?
After your order and payment has been received we process your order and ship the product from the nearest hub to your location so you receive your order in the fastest time and without having to pay extra fees on custom. 
Do I receive an invoice for my order?
The system will auto generate an invoice that will be send to your email address. If you require any other type of invoice please contact us so we can help you the best we can.
For questions related to and specific product please visit our frequent answer questions page, if your question is not included please contact us.
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